IT Support Administrator, Stirling

Developing IT are seeking an IT Support Administrator to join the team and work on a variety of in-house software development projects as a member of a high energy and collaborative team. You will currently be a junior IT Support Administrator with technical experience looking to further develop in this role or have a very keen interest or background in the IT industry. You will participate in all aspects of the IT and Network Support department’s responsibilities including System Admin, Installations and configuring computer systems, technical support for diagnosing and fixing hardware and software faults, documentation, incident management and routine and proactive maintenance of both internal and customer systems and projects. You will have autonomy within your position and be joining the expanding company at a crucial stage of their expansion.

Roles and Responsibilities:

  • Installing and configuring computers, servers and networks
  • Remote/Onsite maintenance of internal and external client computers, servers and networks
  • Proactive/reactive maintenance and patch management
  • Logging and responding to 1st - 2nd line support queries
  • Diagnosing and solving hardware/software faults
  • Network monitoring and improvements
  • Analysing call logs to spot trends and underlying issues

Required Experience:

  • Full clean driving license
  • Good problem solving skills
  • Strong communication skills
  • A working knowledge of servers and PC workstations
  • Experience with Windows and Linux operating systems
  • Hands on experience of installing IT hardware and software
  • Knowledge of the Office 365 suite
  • Good organisational skills
  • Good time management

Desired Skills:

  • Vendor certifications (Microsoft, CompTIA, Cisco)
  • Knowledge of Microsoft Azure
  • Knowledge of installing complex networks

This is a full time, permanent opportunity offering a competitive salary (dependent on experience) and benefits package including the option to join the company pension scheme.

If you are interested in the role of IT Support Administrator, please send through your CV ASAP to HR@developingit.com.
This role is of an urgent nature. No agencies please.